[Operating hours]

≪Product sales≫ From 10:00 to 21:00

≪Restaurant≫ 11:00 ~ Maximum 22:30

Some stores may differ from the above business hours.

For more information, please contact each shop.

※Temporary closures, business hours, and applicable periods are subject to change without notice. Thank you very much for your understanding.

West Building 1F

TEL： 052-264-8111 (Representative)

●Information in the Parco Museum
●Rental strollers and wheelchairs (the number is limited.)
●Sale of Parco gift certificates (On the 1st floor of the West Building only)
●Calling in the store

※Please feel free to contact us if you have any other problems or concerns.

●Baby stroller rental
Please contact the Information Center on the 1st floor of the West Building. (The number is limited.)

●Baby rest room
There is a crib, nursing room, water heater, and beverage vending machine on the 6th floor of the west building.

It is located on the East Building B1F (outside the entrance) and the West Building B1F (inside the building).

There is a smoking space on the 7th floor of the West Building.

・West Building 1F / Seven Bank ATM handling time = 10:00-21:00

・West Building 7F, Chukyo Bank ATM handling time = 10:00-21:00
・West Building 7F, Aeon Bank ATM handling time = 10:00-22:30

※Affiliated financial institution card: Bank of Mitsubishi UFJ, Juroku Bank, Aichi Bank, Bank of Nagoya, Hyakugo Bank, etc.

※The date of use, time zone, and fees of affiliated financial institution cards are different. 

●Wheelchair rental
West Building 1F Information

If you are interested, please feel free to contact us.

●Parking lot for wheelchair users
There are two dedicated spaces on the B2F of Parco First Parking Lot.

●Multipurpose toilet
West Building 7/8F, South Building 2F

※The 2nd floor of the South Building is compatible with ostomates.

It is located on the first floor of the West Building.

Lost items are kept at the Disaster Prevention Center.

AED (automated external defibrillator)
AED (Automated External Defibrillator) is installed in this facility.
Please call your local staff in case of emergency.

Installation location: West Building 1F, West Building 7F, East Building B1F

One "rapid charger" for electric vehicles is available on the 2nd basement floor of the Parco Daiichi Parking Lot.

●Location: Parco First Parking Lot B2F
●Usage time: 9:15‐23:30

[Free use of "fast charger" for electric vehicles]

 From March 17, 2023, the "rapid charger" for electric vehicles installed on the 2nd basement floor of the Parco Daiichi Parking Lot has become available free of charge from March 17, 2023.

※The prescribed parking fee will be charged.

We have set up a smartphone charging rental "ChargeSPOT"

West Building 1F: Information 10:00 -21:00 (charged)

West Building 1F: Telephone: 10:00-21:00 (charged)

You can use a public wireless LAN connection service using Wi-Fi compatible devices in the building.

How to use Wi-Fi
Open the Wi-Fi setting screen on your smartphone, etc.
SSID : Connect to "atPARCO".

After agreeing to the terms and conditions that are automatically displayed after connecting to "atPARCO"
Tap "Connect to Internet" on the screen that appears next.

The Internet can be used for 60 minutes x 3 times a day (up to 3 hours / day).

※There are some areas where it is difficult to connect. Thank you for your understanding.

In addition, Wi-Fi service that can be used inside the building.

Japan Connected-free Wi-Fi (smartphone app)
You can use it by launching the app and tap Connection to Wi-Fi.

Various gift certificates can be purchased at each of the following shops.

●Parco gift certificate
West Building 1F Information TEL: 052-264-8111
Parco gift certificates can be used at Parco and Seiyu nationwide. (1,000 yen face value)

●Tower Record Gift Card
Tower Records, 6F, East Building 6F, East Building TEL: 052-264-8545

●Major gift certificates and gift cards available at Parco

[Those that give you change]
Parco Gift Certificate / Gift Certificate issued by Seiyu / Jeff Gourmet Card (only for use at restaurants and cafes) / Gift Certificate issued by Credit Saison / Ams gift certificate issued by Credit Saison / Gift certificate common to department stores nationwide / Daimaru gift certificate / Daimaru gift certificate / Daimaru shopping bond / Matsuzakaya gift certificate / Matsuzakaya gift certificate / Matsuzakaya gift certificate

※A gift certificate common to department stores nationwide, issued at Marusho, Matsubishi, Ueno Department Store, Oguroya, Omuta Matsuya, Marushin, Miyakonojo Daimaru, Suwa Marumitsu, Nakasan, Kokura Tamaya, Onuma, Nakaai, Plantan Ginza, Fujimaru and Ichihata Department Stores cannot be used.
※There are no sales of gift certificates common to department stores nationwide, Daimaru gift certificates and Matsuzakaya gift certificates.
※There are some shops and products that are not eligible. Please check at the store.

[Those who do not change]
Parco Card Special Discount Tickets / JCB/VISA/VJA/UC/ Mitsubishi UFJ Nikos (DC, MC, NICOS, UFJ) / American Express / Diners / JTB Nice Gift / Diners Royal Check

※There are some shops and products that are not eligible. Please check at the store.

※ The use of JTB Nice Shop has ended on August 31, 2022.

When accompanied, please use a cart or carry bag that does not show your pet's face.
However, restaurants, cafes and baby rest rooms are not allowed to enter.
In addition, there are some stores that cannot be accompanied, such as food handling stores.

※Food and beverage floor on the 7th floor of the West Building are not allowed to be accompanied.

※Guide dogs, service dogs, and hearing dogs are allowed to be accompanied by the facility.

●ID photo ・ East Building 1F
Color ID photos can be used for self-service.
※900 yen to 1,000 yen (tax included)

As of February 29, 2024, the PARCO Point Service by credit card payment has been terminated.

As a result of the above, Parco Saison counter and Credit Saison Cash Dispenser Machines have been discontinued.

Please click here for more information about the service changes.

https://point.parco.jp/new-parcocard/

Parco points are points that can be earned and used for shopping at Parco nationwide. Points can be earned by registering and using Poképal payment and exchanging coins accumulated with the app, and you can use it for 1 point = 1 yen.

※There are some shops/items that are not eligible for points or use.

Click here for shops that are not eligible.

We would like to inform you about special treatment for PARCO Members.

When using the service, please present the Poképal payment screen or the PARCO Members My Page screen of the application "POCKET PARCO" or the PARCO Members My Page screen at the target facility if necessary.

※Please note that the details of the program are subject to change without notice.

※All services can be used only by the registered user.

※Screen operation by employees may need to operate the screen. Thank you for your understanding.

① "Cosmetics Day" is held on the 10th and 30th of every month!

Click here for more information on "Cosmetics Day"

②【POCKET PARCO】 Coupon distribution of this month!

Coupons that can be used at each target shop in Nagoya Parco are being distributed to Parco's official app "POCKET PARCO"!

For more information, please refer to the PARCO NEWS on the Nagoya PARCO website this month, "Otokuna Summary Coupon Distribution!"

Code payment

Credit card

Transportation ICs

Electronic money

If you read this QR code with your smartphone, you can see the floor guide.